Theresa Craw is the Senior Director of Insurance, Finance & Operations at Nordstrom, where she leads enterprise-wide risk and insurance strategy. With nearly a decade of risk management experience, Theresa is well versed in the most pressing risks affecting major retailers in the current market. Her work focuses on aligning insurance programs with evolving business needs, mitigating operational risk, and supporting cross-functional legal initiatives.

Theresa is known for her collaborative leadership style and her ability to translate complex risk frameworks into actionable business insights. She is passionate about building resilient systems that support long-term business growth, continuity and customer trust.

Theresa holds an MBA from Seattle University. She is a frequent speaker on managing corporate risk in the retail sector.